Documentation
Help that matches how FamilyCase actually works.
Plain-English guides for clients, support staff, and firm administrators.
Clients & support staff
Client Portal User Guide
How clients use the portal after their law firm invites them by email. Portal access is firm-invite only — no self-serve signup on FamilyCase marketing or via firm-website self-registration.
Everyone
Links & Navigation Reference
Plain-English map of every important link — marketing pages, app login, portal, and support contacts.
What the client portal is
Clients use a firm-controlled portal for messages, documents, approvals, and case status. Access comes from a firm invitation email only — not from FamilyCase marketing signup or firm-website self-registration.
Need human help? Email support@familycase.ai